Payments & Billing Policy
Last Updated: January 2026
This Payments & Billing Policy explains how payments are processed and billed when you place an order on Slbob.
1. Accepted Payment Methods
We accept secure online payments through Shopify Payments. Available payment methods include, but are not limited to:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- Apple Pay
- Google Pay
- Other payment methods supported by Shopify Payments
2. Payment Gateway
All payments are processed securely through Shopify’s payment infrastructure. Slbob does not directly process, store, or have access to your full payment details.
3. Currency
All prices displayed on our website are listed in U.S. Dollars (USD), unless otherwise specified at checkout.
4. Payment Timing
Payment is charged at the time the order is placed. Orders will not be confirmed or shipped until payment has been successfully authorized.
5. Billing Information
Customers are responsible for providing accurate and complete billing information. If payment authorization fails or billing information cannot be verified, the order may be delayed or canceled.
6. Taxes and Fees
All product prices include applicable taxes. There are no hidden fees or additional charges beyond what is clearly shown at checkout.
7. Payment Security
We use industry-standard encryption and security measures provided by Shopify to protect payment information. Sensitive payment data is handled directly by Shopify and its certified payment partners.
8. Failed or Declined Payments
If a payment is declined or fails, the order will not be processed. Customers should contact their payment provider or bank for further assistance.
9. Chargebacks and Payment Disputes
If you believe a charge has been made in error, please contact us first at help@slbob.com. We are committed to resolving payment issues promptly and fairly before a chargeback is initiated.
10. Promotions and Discounts
Promotions, discount codes, and special pricing are subject to specific terms and may be modified or discontinued at any time without prior notice.
11. Changes to This Policy
We reserve the right to update or modify this Payments & Billing Policy at any time. Changes will take effect immediately upon posting on this page.
12. Contact Information
If you have any questions regarding payments or billing, please contact us:
Store Name: Slbob
Email: help@slbob.com
Phone: +1 901 235 0789
Address: 2100 1st Avenue, New York, NY 10010, USA